DESCRIPTION

By the end of this programme, participants will be able to: • Develop a customer-first sales mindset. • Build rapport and trust within the first minute. • Identify explicit and hidden customer needs. • Recommend products confidently using consultative selling. • Increase average basket size through ethical upselling and cross-selling. • Handle objections professionally without

REMARK

Conducted by GEM CONSULTANCY SDN BHD

EVENT ATTACHMENTS

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