TS: Cannot find PO at outlet after day-end-process
Table of Contents
ConceptFor Good Receiving with VPC, user need to receive stock based on PO. However, PO cannot be found after Day End.
- There will be several reason why a PO cannot be found at Good Receiving screen.
- First, make sure Day Process F and G is run successfully without any error.
- Re-check PO over Good Receiving Screen.
- If PO still not available, do as following.
- Login to Cloud server, recall previous issued PO.
- Kindly ensure the highlighted information is correct and available.
- Check on correct store, wrong store will not be able to recall the PO (circle-a).
- Check on Status, it must be in “Release” (circle-b).
- Check on button, all must in suspended mode (circle-c).
- If problem still persist, kindly refer to support for further checking.